Posted on November - 17 - 2009

Writing a Good Mission Statement

A good mission statement can rally employees behind a specific goal, and excite investors and potential clients. Fast Company gives advice on how to write a good mission statement with plain goals and plain language.

Mission statements don’t have to be dumb. In fact, they can be very valuable, if they articulate real targets. The first thing I’d do is forget the exact words and remember the reason for a statement in the first place. In 2006, Wilson Learning surveyed 25,000 employees from the finance and tech industries. Respondents said they wanted a leader who could “convey clearly what the work unit is trying to do.” The same applies to mission state-ments, which set the tone. Employees, vendors, and clients don’t get stoked by fuzzy mission statements. They will line up behind concrete goals.

The phrase “big hairy audacious goal” (or BHAG) was first proposed by James Collins and Jerry Porras in their 1994 book Built to Last. They say a BHAG is “clear and compelling and serves as a unifying focal point of effort, often creating immense team spirit. It has a clear finish line, so the organization can know when it has achieved the goal …. A BHAG should not be a sure bet … but the organization must believe ‘we can do it anyway.’ “

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