Posted on January - 21 - 2012

McDonald’s #McDStories Twitter marketing effort goes awry

McDonald’s latest marketing campaign was supposed to deliver social media praise via the hashtag #McDStories. Instead, in a classic example of the risks of Twitter-based advertising, tweeters with a much snarkier intent commandeered the effort.

The campaign started out as a wholesome, feel-good exercise. There were two hashtags, #McDStories and #meetthe farmers, that launched Thursday and were intended to highlight the fast-food giant’s commitment to fresh produce and meats.

Initially, tweets came in warm and fuzzy, like this one fromMcDonald’s itself: “When u make something w/ pride, people can taste it,” – McD potato supplier #McDStories.”

But then more Twitter users got wind of the campaign and began offering their own, usually backhanded interpretations.

To wit: “I only eatMcDonald’swhen I am ill because it makes me feel sick anyway. #McDStories,”

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Posted on July - 12 - 2010

Nine Keys to Getting the Most for Your Marketing Money

1. Ask your questions

Begin your agency relationship by sharing your business goals — as concretely as possible — with your agency. If you don’t have an in-house marketing director, your agency can translate your goals into marketing strategies and tactics that will be the blueprint to achieving your objectives.

If this is your first time working with an agency, go over the contract fine print upfront. We try to do an Agency 101 with new clients to explain how we bill, how the project will flow, what the processes are. Don’t be shy when asking about advertising terms, some of which are right up there with Aramaic.

2. Throw back that curtain

Once you have committed to an agency relationship, treat the agency as a partner. We are

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